Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Information needed

Churchs Chicken - Information needed
Churchs Chicken - Information needed
Update by user May 18, 2022

Awful feeling.As a working person you have very limited time to get food and eat and then see that you will not have what you asked for because the person didn't put attention to the order is not good. I also work for delivery companies and always is the same problem always someone is missing something.

Original review posted by user May 18, 2022
I went to get food, I paid for an all white 3 piece meal and I received 2 white piece dark piece meal

User's recommendation: Make sure that your received correct food.

View full review
ID
#3588115 Review #3588115 is a subjective opinion of poster.
Location
Mcallen, Texas
Product
Churchs Chicken Chicken
Pros
  • Biscuits
Cons
  • Service
Preferred solution
Have the missing piece and be more careful in what the customer ordered. Customer satisfaction is key in food business.

Poor service..years without ice

Food order always wrong. No ice for soda, for a years time but I still have to pay for the soda. Why would I have to pay for a hot drink with no ice, and the cashier says she cannot take it off the price..Nasty attitude in drive thru, while checking my order to see if it's correct because they are on timers. This Church's need help!Ban till the service is better.

User's recommendation: Churches is using the black community.

View full review
ID
#3607072 Review #3607072 is a subjective opinion of poster.
Location
Lewes, Delaware
New Reviewer

Rude employees

I ordered two of the three pieces specials and my order was wrong I only got 2 pieces and when I took it back the employee refused to fix my order

User's recommendation: Check your food before you leave.

View full review
ID
#3606717 Review #3606717 is a subjective opinion of poster.
Location
Louisville, Kentucky
New Reviewer

Ordered food

Churchs Chicken - Ordered food
Churchs Chicken - Ordered food
I ordered food to be ready at a certain time and when I got there they said they cant help me at all, even after showing them all the information. The money was taken out my account as well, and I got no food.
View full review
ID
#3605793 Review #3605793 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana
Cons
  • Ignorant poorly educated untrained workers
  • Corporate line and corporate office wont respond
Loss
$40
Preferred solution
Let the company propose a solution
New Reviewer
Churchs Chicken - Raw chicken and not fresh
Update by user May 18, 2022

Company fixed the issue and I have been provided with product replacement.

Original review posted by user May 18, 2022
I ordered about 9 something last night they got my order wrong from the beginning I wanted original chicken not spicy. They did not hand me my receipt so when I call on 8/17/22 spoke with Kim she told me to take a picture she would put it on the board for me to be able...
View full review
View full review
Resolved
ID
#3588561 Review #3588561 is a subjective opinion of poster.
Location
Houston, Texas
Pros
  • Chicken and prices
  • When chicken is fresh it tast goid
Cons
  • Customer service
  • I have never been served such horrible food in my life
Loss
$22
Preferred solution
Deliver product or service ordered
New Reviewer

Whole store closed to go on break.

All three employees was sitting outside smoking and close the store to take breaks. Never have I seen this before.

User's recommendation: Bad location, wrong people for the job.

View full review
ID
#3581716 Review #3581716 is a subjective opinion of poster.
Location
Columbus, Ohio
Preferred solution
Let the company propose a solution
The service is very very slow they seem to have taken the time to address both drive-through and in-store customers and they were only two workers that were working that day to workers there is a toddler in the back with her mother and the cooking kitchen area where...
View full review
View full review
1 comment
#2182454

If you are impatient maybe you should stay at home. I am sure the toddler is more mature and more patient than you are.

ID
#3576168 Review #3576168 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Extremely bad service

Churchs Chicken - Extremely bad service
Extremely poor service very judgmental. Wouldn't let me was the paint off my hands from me just leaving my construction site but want me to order food. Why would I order food from here if I can't wash my hands to eat it what sense does that make just pour service and I already have an attitude if they don't like being there then quit

User's recommendation: No I asked can I wash my hands so I can order my food and eat and they won't even let me wash my hands so how am I going to eat my food. I just spent $35 early in the day on my employees lunch from here earlier today. Wow.

View full review
ID
#3562986 Review #3562986 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
Let the company propose a solution

Unsatisfied with web site I have not received any refund

I have not receive my refund for online order. I never got!!! I spoke with customer service still dealing with this supervisor I never heard from. It has been a month and a week about my money!!!

User's recommendation: Stay away!!!

View full review
ID
#3562446 Review #3562446 is a subjective opinion of poster.
Location
Walterboro, South Carolina
New Reviewer

Store was not open on time

It was an elder woman that ask when were they going to open. The manage on duty said when we ready. Now remind you they were already late opening. Bad customer service
View full review
ID
#3545055 Review #3545055 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Cons
  • Service
Preferred solution
New management
New Reviewer

Refund on chicken I never received

I've talk to there representative a couple of times. And I'm always told someone will contact me and they never do. It's going on 4 weeks now.

User's recommendation: Stay away from ordering at churches chicken.

View full review
ID
#3525755 Review #3525755 is a subjective opinion of poster.
Location
Macon, Georgia
Loss
$14
Preferred solution
Full refund

Extremely bad service

Over a week ago, at your store on Two Notch rd. Around 530 or so pm. I went thru drive thru. Recieved very poor service with disrespect and aggression. Worker threatened to throw a soda at me ,called me all kinds of vulgar names and said she didn't give a f@#! about her job. She was pregnant and out of uniform. Said her name was Jasmin. But receipt said another name. P.s. there was a line of customers behind me. I am 53 years of age.
View full review
ID
#3518148 Review #3518148 is a subjective opinion of poster.
Location
Columbia, South Carolina

Complaint

I explained by phone. And this is what I get. what a company. I with post what happened on all media site not to buy any thing from them
View full review
ID
#3508516 Review #3508516 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Chicken not good pieces was looking bad

i buyed a chicken order my chicken was looking bad i ask the manager she have better one she said all chichen are the same she did not return my money her actions was terrible and the staff was same shame on this people

User's recommendation: nope.

View full review
ID
#3502149 Review #3502149 is a subjective opinion of poster.
Location
Tomball, Texas
New Reviewer

Price

Price on window one price and inside a different price if its not price on window take it down dont be rude to the customer

User's recommendation: Don’t go there they have different prices one price on window and a different price inside.

View full review
ID
#3495844 Review #3495844 is a subjective opinion of poster.
Location
Farmington, New Mexico
Pros
  • Biscuits
Cons
  • Prices
  • Horrible servicr
  • Biscuits
Preferred solution
Price reduction

They suck!

They need to tare it down and start over with all new employees that will submit to drug testing randomly and try expanding new locations remember me youre truly churches chicken lover Lt!

User's recommendation: Read the details.

View full review
ID
#3486542 Review #3486542 is a subjective opinion of poster.
Location
Columbus, Ohio

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article