Contact Churchs Chicken Customer Service
How to Reach a Person at Churchs Chicken
Verified Contact Information
Toll-Free Number:
-
1-866-345-6788
Customer Service:
-
1-336-855-7147
-
1-505-994-9506
-
1-844-672-2463
Churchs Chicken Emails:
Accessibility
Legal
Privacy Inquiries
Media
Press Inquiries
Churchs Chicken Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Churchs Chicken Phone Number
1 (866) 345-6788
Average Hold Time
Up to 3 minutes
Average Calls duration
24 seconds
Most Popular Churchs Chicken Email Address
accessibility@churchs.com
Churchs Chicken Live Agent Availability
29% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
Call Volume by Day
View full overview ›
Churchs Chicken Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Churchs Chicken Phone Number | 1 (866) 345-6788 |
| Average Hold Time | Up to 3 minutes |
| Average Calls duration | 24 seconds |
| Most Popular Churchs Chicken Email Address | accessibility@churchs.com |
| Churchs Chicken Live Agent Availability | 29% of callers successfully reach a real person |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Product/ service, staff, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Churchs Chicken | First and last name, email or phone number |
Call Volume by Day
Contact Information
Churchs Chicken Website:
Churchs Chicken Help Center:
Corporate Office Address:
Churchs Chicken
980 Hammond Drive Suite 1100
Atlanta,
Georgia
30328
United States
Fax:
+1 (336) 855 7565
Summary of Churchs Chicken Customer Service Calls
2.5K
TOTAL
CALLS
CALLS
00:22
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Churchs Chicken?
Product/ Service Question:
- I purchased a piece of chicken (Breast)from one of your restaurants today Weds, 5/6/26 I tried calling the store a couple of times, says the line was business. I don't have a car to return the chicken for an even exchange or refund. I live a good lit
- “To complain about a restaurant in Denver Colorado the customer service to food and the way that they charge my card fixitiously”
- “Complaint”
Staff Question:
- “Bad service and rude employee”
- “Terrible customer service and store manager was highly unprofessional. Customers in the lobby being ignored because it was shift change according to the manager.”
- “Customer service”
Shipping and Delivery Question:
- “I didn't get all of my food items that it was supposed to come with and I still have my receipt”
- “Missing orders!!!!”
- “Didn't get item order through delivery”
Employment Question:
- “ZThe ones impersonating me and messing up my w2s from Wichita Kansas”
- “W2 forms”
- “Job application”
Refund Question:
- “Refund/ Ignoring me since Sun April 12th”
- “My refund”
- “Refund”
Request for Information Question:
- “Pissed customer about my order”
- “Confirmation on prices”
- To check payment
Payments and Charges Question:
- “Over charging”
- “Credit”
- “Charged my card twice”
Account Question:
- “Not honoring reward program”
- “Rewards”
- “They forgot to put my five peppers in my bag and also I have been calling to let them know that but I can't seem to get them the phones always saying busy busy or busy signal which is unnecessary it's uncalled for whatever and I'm in line right now t”
Return/ Replace Question:
- “Refuse to give me my change”
- “I need to do a change of address”
- “Incorrect order”
Website/ Application Question:
- “App state no one close to me. I have store less than a mile from my house.”
- “Trying to put a application in for the lake bradford store in Tallahassee”
- “App issur”
Cards Question:
- “It declined my card twice but took out 24.99 each with No Online order number”
- “I need my gift cards or money back it's been 3 months”
- “Credit card charge”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel an online order”
- Ordered was placed the store canceled my ordered and my card was still charged for chicken never received
Other Question:
- “Store not open”
- “Order mix up”
- “Taxes”
Compare Churchs Chicken Customer Service To
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Churchs Chicken