Contact Churchs Chicken Customer Service
Churchs Chicken Phone Numbers and Emails
Toll-Free Number:
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(866) 345-6788
Customer Service:
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(336) 855-7147
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(505) 994-9506
Legal:
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(770) 350-3800
Churchs Chicken Emails:
How to Contact Churchs Chicken Customer Service?
Most Popular Number:
| Total calls: 1 546 | Issues resolved: 28 | Last call: Jun 21, 2025 |
Churchs Chicken Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Churchs Chicken Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Churchs Chicken is 8663456788. 65% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 29% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Churchs Chicken may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Churchs Chicken Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Churchs Chicken is 8663456788. 65% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 29% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Churchs Chicken may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Churchs Chicken mainly because of product/ service, staff, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Churchs Chicken is accessibility@churchs.com. 47% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Churchs Chicken Website:
Churchs Chicken Help Center:
Corporate Office Address:
Fax:
Churchs Chicken Customer Service Reviews
Great service great service and great food being one of the location to Rockford Illinois would be great 
It's the third time In one month that I've had issues with my order..but this last time was definitely empathetic..I clearly asked for the Original 8piece special.. didn't know they gave me "all" spicy until I got home and my childrens mouth was Burning and we definitely found out it was spicy the "Hard" way..
called the store at that point no answer for.
Four hours after ten the manager clearly was rude and told me she can't do nothing about it unless I bring all the chicken back 
..I told her that it's all torn up from them trying too take the skin off too be able to eat it it was just wayyy too spicy.. horrible customer service no apology or anything..and clearly they dropped the ball..I definitely deserve too be compensated!
Not being addressed concerning the issue and the rudeness of the manager on duty.. she stated that she had no help but I counted 5 employees
How Good is Churchs Chicken's Customer Service?
Summary of Churchs Chicken Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Churchs Chicken?
Product/ Service Question:
- “Complaint about service”
- Complaints
- “Complaining”
Staff Question:
- “A manager threw my payment card in my face because I ordered a Sprite, and she charged me for fries. She refused to give me my refund and was very rude.”
- “Rude Employees no type customer service”
- “Poor customer service”
Shipping and Delivery Question:
- “Order issues”
- “Wrong order”
- “Missing items”
Employment Question:
- “W2 forms”
- “Job application”
- “Needing a copy of my W2 sent to my email but not who to speak to”
Refund Question:
- “Refund/uncooked food”
- “I never recieved my refund!!!”
- “Employee stated at churches that they did not do refunds due to they not properly making my order right”
Request for Information Question:
- “Just have a question”
- “I have a reason to feel that your employees are going into my file and would like them deleted .The girl is a phycotic messed up individual .who needs to be in a mental facility with her friends.They obviously don't know how to run a chicken place”
- “I had sent 4 feedbacks concerning a order, haven't recieved a response”
Payments and Charges Question:
- “Charged my card twice”
- “Erroneously billed with trickery and poorly cooked food and total disrespect with order”
- “Charge on credit card”
Account Question:
- “Rewards”
- “They forgot to put my five peppers in my bag and also I have been calling to let them know that but I can't seem to get them the phones always saying busy busy or busy signal which is unnecessary it's uncalled for whatever and I'm in line right now t”
- “Signed up for rewards and store not able to take it”
Return/ Replace Question:
- “Incorrect order”
- “Complaint and money not returned”
- “To complain about one of your stores who wouldn’t return my cash”
Website/ Application Question:
- “App state no one close to me. I have store less than a mile from my house.”
- “Trying to put a application in for the lake bradford store in Tallahassee”
- “App issur”
Cards Question:
- “It declined my card twice but took out 24.99 each with No Online order number”
- “I need my gift cards or money back it's been 3 months”
- “Credit card charge”
Activation/ Cancellation Question:
- Ordered was placed the store canceled my ordered and my card was still charged for chicken never received
- “Cancel order”
Other Question:
- “Got shorted on my meal”
- “I found Church's Chicken fantastic Popeye's better watch out or move over the chicken was great but how about moving one to Rockford Illinois”
- Disrespectful employees
Compare Churchs Chicken Customer Service To
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