Rosie Crump

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Verified Reviewer
| map-marker Monroe, Louisiana

Complaint

I dont appreciate the way the District Manager acted towards me for missing a day or 3 days for being sick and had the ok by the GM Tina Jones and she didnt term any body else but me I feel like everyone that didnt show up shouldve been termed too. Thats not fair too me I feel that I deserve my job back . I tired to call and talk to her and she kept on declining the call then she texted and asked me why I wasnt there and I told herVanessa that I was sick and she said that wasnt a excuse what I supposed to came to work throwing everywhere
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Brenda J Gru
map-marker Mobile, Alabama

A BIG complaint

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Churchs Chicken - A BIG complaint
I thought I bought a 2 piece box of dark meat(thigh and leg) but got home and had 2 legs with a biscuit that was ALL TO PIECES!! It looked like it had already been eaten!!! I called and she said they were out of thighs and the biscuits tore up when they got them out of the pan!!! This is very unacceptable. I love 21 miles from there and she told me I could bring it back and then she hung up on me!!
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User's recommendation: Don’t go to church’s

Rosie Crump

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Verified Reviewer
| map-marker Bellevue, Washington

To complian asap

I was sick Sunday and couldnt make it to work and I texted Tina and told her that I wasnt gone make it and she said ok and she told DeMarquise Russell that I wasnt going to make it and Vanessa took me off da schedule for the whole week but I feel like that is wrong because I did text Tina 6 hrs. before and on 2/26 and 2/17 I didnt have anybody to keep the kids and the let the Manager knew the situation and got a ok that was fine by the Manager that opened those days and Vanessa saying those or unexcused absence but I was told thats was alright I go to work faithfully everytime I got to be there never late and do everything asked of me with no problem I need my job back cause I feel like thats wrong that I got termed and the Manager that opened that morning said ok . I didnt want to bring them and have them sitting up there all day while I work

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1 comment
Guest

This is not the Church's Chicken website.

Michelle B Pkf

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Verified Reviewer
| map-marker Phoenix, Arizona

They are never open when they are supposed to be and the chicken is always over cooked

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They are never open when they are supposed to be and the chicken is over cooked when they are open!! If it's supposed to be open until 10pm then it needs to be open! And not just the drive thru the building needs to stay open to at least 930 to take orders from the customers! It is very upsetting that everytime I go there it's closed early or the chicken is over cooked
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Loss:
$12

Preferred solution: Better service

Michelle B Pkf

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Verified Reviewer
| map-marker Phoenix, Arizona

Complaint!

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Updated by user Mar 03, 2023

Still closing early

Original review Mar 03, 2023
I live in Phx, Az and everytime I go to the Churches Chicken on 35th Ave and Southern it is always closed early! It is supposed to close at 10pm and we went at 8:30pm and the only thing open was the drive thru and I have also went at 9pm and was told that they are closed and will not be taking anymore orders
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Loss:
$12
Pros:
  • Non
Cons:
  • People cant get food when they go there because they close early

Preferred solution: To be open when they are supposed to be

Murphy K Klf

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Verified Buyer
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Verified Reviewer

Pissed customer

Churchs Chicken - Pissed customer
Returned item not refunded. Managerial problems with personality at local store. A staff member also placed an unidentified fee on my bill
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Loss:
$13

Preferred solution: Full refund

User's recommendation: Stop patronizing

Ilia Vfe

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Verified Reviewer
| map-marker Saint Louis, Missouri

I would like to leave no Stars at all

Churchs Chicken - I would like to leave no Stars at all
Churchs Chicken - I would like to leave no Stars at all - Image 2
I was just talk to him treated very badly with poor customer service in one of Your Dr., Throughs with a young teenage kid
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User's recommendation: Never do business with this churches chicken at all

Sherri G Myw

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Verified Reviewer
| map-marker Indianapolis, Indiana

A BIG complaint

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I went to churches ordered a 8 piece mixed chicken meal not only was the chicken burnt but not a mixed meal. I figured if you didn't have the correct pieces of chicken you would tell me ...no wings and didn't tell me. I feel like I want my money back please. I called no answer several times.
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Preferred solution: Full refund

Adrianah Zae

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Verified Reviewer
| map-marker Houston, Texas

Spoiled children fried steak

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I BOUGHT A CHICKEN FRIED STEAK AND IT WAS TANGY. . THE ADDRESS IS 9404 N. HWY 45 Houston TX 77037. You call the phone number on the ticket and nobody answers.
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Asiana Sfp

Closed location

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Its 8pm & churches chicken is closed because they only have five people. Sounds like plenty to cook food to me. Called corporate got hung up on repeatedly.
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Preferred solution: Apology

Debbie M Lch

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Verified Reviewer
| map-marker Joliet, Illinois

Compaint

I went to churches chicken on western and Jefferson in the drive thru first of all when I got home I got the wrong order second I dont know if it the practice of your company not to give a receipt and when I tried to call the number that listed it not a real number
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Loss:
$6
Cons:
  • All i wanted was the right order

Preferred solution: Full refund

kathy h Azm

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Verified Reviewer
| map-marker Kansas City, Kansas

Reason for this review is to return the money that I spent at Church's Chicken unsatisfied

Churchs Chicken - Reason for this review is to return the money that I spent at Church's Chicken...
I asked for regular chicken they gave me spicy me and my friends was unhappy with the chicken and it was hard
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Murphy K Klf

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Verified Reviewer

Return item not refunded

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Call me at 412607****. Need to speak with live rep. Manager is rude and disrespectful. Wants me to explain unknown amount on bill of $1.75
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Preferred solution: Full refund

User's recommendation: No recommendations

Shawni Ark

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Verified Reviewer
| map-marker San Diego, California

The guy up front you had good customer service but the lady does not have good customer service she said no she would not cook her food fresh and other chickens been waiting out there for 25 minutes a

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Churchs Chicken - The guy up front you had good customer service but the lady does not have good...
Churchs Chicken - The guy up front you had good customer service but the lady does not... - Image 2
The cashier guy was really friendly he ask lady that was cooking the chicken to make are spicy chicken fresh and we said that we would wait she shook her head and said no so so we got old chicken and didn't even get are spicy chicken got regular chicken I wouldn't recommend going to the church's chicken in 3040 East 8th st in National city,ca,91950 there not going to give you fresh food I spent $43.92 there I wasted my money with them
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Loss:
$44

Preferred solution: Full refund

Kayla G Vfh

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Verified Reviewer
| map-marker Houston, Texas

Complain about church chicken

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Churchs Chicken - Complain about church chicken
Churchs Chicken - Complain about church chicken - Image 2
Paid almost 21 for spilled soda with losses kids that don't fit and cold dry food not happy waste of. Money for rush food
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Loss:
$21

Preferred solution: Full refund

User's recommendation: Listen to costumer and make order fresh