103 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.4
Updated by user Dec 28, 2014

When you file a complaint they ask for your address. The owner of this franchise texted me and said he has my address and someone will b visiting me real soon. So know I'm getting threats for churches chicken franchise owners

Original review posted by user Dec 28, 2014

I went thru the drive thru and ordered a two piece chicken original and a three piece spicy with a extra biscuit. Got home and I had a two two piece both spicy and looked at my receipt and I was charged for a two piece and a three piece but they were both 6.45 price on the receipt.

My wife can't eat spicy food so she called to da we want our money back. The night manager argued with my wife and said she checks every box so stop lying. I got up set got on the phone and said I want a refund she said they don't give refunds. I called corporate and the manager called me the next day and I said I wanted a refund last night I was told they don't give refunds.

Caught her in a lie and she said bring the chicken and receipt and she'll give my my money. I said my wife threw hers and I finally ate mine since I didn't seem like I was getting my money back. The owner called me and said he would give me a ten piece I said I will not go to your store send it to another franchise and he said no take my dam chicken or there's not a *** thing I can do about it. I said I can slap the taste out ur mouth for talking to me kik that I'm not your kid.

He proceeded to give me his address and told me he would whip my ***. I can see why that churches has such horrible customers service it starts with the owner M gulliory. I'm never eating at another churches again.

There's popeyes and other local chicken restaurant around here. Hopefully that place closes soon.

Reason of review: Poor customer service.

Monetary Loss: $15.

Preferred solution: Full refund.

Location: Saint Martinville, Louisiana

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Quanasia Fbj

Why not get a job so you don't have to lie yourself to get free food. If the food was thrown out why not take it out of the garbage and show them proof.

My guess is your wife ate the chicken and you are claiming it was thrown out. Where was she caught in her lies.

I see no proof of her lying. The only ting I see is them making an exception for you because you were throwing a temper tantrum like some two year old when you did not get your way.

Churchs Chicken Reviews

  1. 202 reviews
  2. 93 reviews
  3. 62 reviews
  4. 32 reviews
  5. 16 reviews
Churchs Chicken reviews